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Frequently asked questions about Zazentax
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Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our friendly team.
We support a wide range of businesses — from freelancers and startups to established SMEs and ecommerce brands. Our services are tailored to fit your size, sector, and growth stage.
Yes. Every client works with a named accountant who knows your business inside out. You’ll never be passed around call centres — just personal, proactive support.
We’re Xero and QuickBooks certified, but we can also work with other cloud accounting systems. Our digital-first approach gives you real-time access to your numbers, anywhere, anytime.
We offer clear, fixed monthly packages with no hidden fees. Pricing depends on the size of your business and the level of support you need — but you’ll always know exactly what you’re paying for.
Yes. We handle corporation tax, VAT, self-assessments, payroll tax, and HMRC correspondence. Our team ensures you stay compliant, avoid penalties, and never miss a deadline.
Absolutely. Beyond bookkeeping and tax filings, we provide cashflow forecasting, KPI dashboards, profitability analysis, and strategic planning support — helping you grow, not just stay compliant.

Bookkeeping is the process of recording daily financial transactions, while accounting takes that information and uses it for reporting, tax compliance, and financial decision-making. Both are essential for a healthy business.
Accurate accounting helps you understand your cashflow, profitability, and tax obligations. It ensures compliance with HMRC, prevents costly mistakes, and gives you the clarity needed to make smarter business decisions.
Ideally, your books should be updated daily or weekly to stay accurate. Regular updates mean fewer surprises at year-end, easier tax filings, and better financial visibility throughout the year.
The key reports every business owner should understand are the profit and loss statement, balance sheet, and cashflow statement. These give you a clear picture of performance, assets, liabilities, and liquidity.
Making Tax Digital is an HMRC initiative requiring businesses to keep digital records and file taxes using approved software like Xero or QuickBooks. It makes tax submissions faster, easier, and more accurate.
An accountant does more than just file returns. They can identify allowable expenses, ensure you don’t overpay VAT or corporation tax, improve cashflow, and provide advice that helps you grow profitably.
Our services are based on fixed monthly packages, tailored to the size of your business and the level of support you need. This means you’ll always know exactly what you’re paying for — with no surprise bills.
No. We believe in transparency and simplicity, so we don’t bill by the hour. Instead, we offer clear monthly pricing that covers everything agreed in your package.
No. All fees are agreed upfront. If you ever need additional services outside your package, we’ll discuss costs with you clearly before doing any work.
Yes. Our services are fully scalable — you can move up or down a package as your needs change. Whether you’re just starting out or scaling rapidly, we’ll adjust alongside you.
Yes. We have tailored packages for freelancers, startups, and small businesses to keep costs manageable while still giving you professional support.
We set up simple monthly payments, usually by direct debit. This makes budgeting easier and ensures you have continuous access to our services without large upfront costs.
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